Frequently Asked Questions
We currently deliver to Austria, Croatia, the Czech Republic, Romania, Slovakia and Slovenia. Orders placed through grape-empire.com are currently not delivered to Hungary.
Shipping costs €17.10 per order, regardless of the destination country. No additional handling fee is charged for Cash on Delivery orders.
Once your order has been dispatched, delivery usually takes 1–2 business days to Romania, Croatia, Slovakia and Slovenia, and 2–3 business days to Austria and the Czech Republic. As we ship live grapevines, we generally dispatch orders at the beginning of the working week whenever possible to avoid parcels remaining in transit over the weekend.
Payment methods depend on the destination country. Cash on Delivery (COD) is available for orders delivered to Romania, Croatia, Slovakia and Slovenia. Orders delivered to Austria and the Czech Republic must be paid by credit or debit card at checkout.
Yes. Orders are placed through our online store, where you can select the grapevine varieties and quantities you would like to purchase.
No. Personal collection is currently not available. All orders are delivered directly to the Customer’s address by GLS.
No. You can place an order as a guest without creating an account.