{"id":592,"date":"2024-10-16T11:06:27","date_gmt":"2024-10-16T11:06:27","guid":{"rendered":"https:\/\/grape-empire.com\/?page_id=592"},"modified":"2026-08-13T12:51:50","modified_gmt":"2026-08-13T10:51:50","slug":"obchodni-podminky","status":"publish","type":"page","link":"https:\/\/grape-empire.com\/cs\/terms-and-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"592\" class=\"elementor elementor-592\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-385527ab elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"385527ab\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4fa16f53\" data-id=\"4fa16f53\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e0bfa28 elementor-widget elementor-widget-heading\" data-id=\"5e0bfa28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">OBCHODN\u00cd PODM\u00cdNKY<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ae80af4 elementor-widget elementor-widget-text-editor\" data-id=\"4ae80af4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">\u00da\u010dinn\u00fd<b> 12. srpna 2026<\/b><\/p><p class=\"p2\">Tyto obchodn\u00ed podm\u00ednky (\u201cPodm\u00ednky\u201d) upravuj\u00ed n\u00e1kupy uskute\u010dn\u011bn\u00e9 prost\u0159ednictv\u00edm internetov\u00e9ho obchodu Grape Empire dostupn\u00e9ho na adrese grape-empire.com (\u201cWebov\u00e9 str\u00e1nky\u201d).<\/p><p class=\"p2\">Zad\u00e1n\u00edm objedn\u00e1vky prost\u0159ednictv\u00edm webov\u00e9 str\u00e1nky z\u00e1kazn\u00edk potvrzuje, \u017ee si p\u0159e\u010detl tyto obchodn\u00ed podm\u00ednky a souhlas\u00ed s nimi.<\/p><h2><span class=\"s1\"><b>1. POSKYTOVATEL SLU\u017dEB<\/b><\/span><\/h2><p class=\"p2\">Provozovatelem a prodejcem internetov\u00e9ho obchodu Grape Empire je:<\/p><p class=\"p2\"><b>N\u00e1zev firmy:<\/b> Horv\u00e1th Bal\u00e1zs, OSV\u010c<br \/><span class=\"s1\"><b>Obchodn\u00ed jm\u00e9no:<\/b><\/span> Hroznov\u00e9 imp\u00e9rium<br \/><span class=\"s1\"><b>S\u00eddlo a po\u0161tovn\u00ed adresa:<\/b><\/span> 7000 S\u00e1rbog\u00e1rd, Tin\u00f3dy utca 156., Ma\u010farsko<br \/><span class=\"s1\"><b>Registra\u010dn\u00ed \u010d\u00edslo:<\/b><\/span> 60529273<br \/><span class=\"s1\"><b>DI\u010c:<\/b><\/span> 91132981-1-27<br \/><span class=\"s1\"><b>Zah\u00e1jen\u00ed podnikatelsk\u00e9 \u010dinnosti:<\/b><\/span> 10. \u010dervna 2025<br \/><span class=\"s1\"><b>E-mail:<\/b><\/span> info@grape-empire.com<br \/><span class=\"s1\"><b>Webov\u00e9 str\u00e1nky:<\/b><\/span> grape-empire.com<\/p><p class=\"p2\">D\u00e1le jen <span class=\"s1\"><b>\u201cProd\u00e1vaj\u00edc\u00ed\u201d<\/b><\/span>.<\/p><p class=\"p2\">Z\u00e1kaznick\u00fd servis je zaji\u0161\u0165ov\u00e1n p\u0159edev\u0161\u00edm e-mailem.<\/p><h2><span class=\"s1\"><b>2. ROZSAH T\u011aCHTO PODM\u00cdNEK<\/b><\/span><\/h2><p class=\"p2\">Tyto podm\u00ednky se vztahuj\u00ed na n\u00e1kupy uskute\u010dn\u011bn\u00e9 prost\u0159ednictv\u00edm internetov\u00e9ho obchodu Grape Empire mezi prod\u00e1vaj\u00edc\u00edm a z\u00e1kazn\u00edky nakupuj\u00edc\u00edmi produkty prost\u0159ednictv\u00edm webov\u00fdch str\u00e1nek.<\/p><p class=\"p2\">Webov\u00e1 str\u00e1nka nab\u00edz\u00ed p\u0159edev\u0161\u00edm \u017eiv\u00e9 rostliny vinn\u00e9 r\u00e9vy a souvisej\u00edc\u00ed zahradnick\u00e9 produkty.<\/p><p class=\"p2\">Webov\u00e1 str\u00e1nka aktu\u00e1ln\u011b p\u0159ij\u00edm\u00e1 objedn\u00e1vky s doru\u010den\u00edm do n\u00e1sleduj\u00edc\u00edch zem\u00ed:<\/p><p class=\"p1\"><strong>Rakousko, N\u011bmecko, Slovensko, \u010cesk\u00e1 republika, Slovinsko, Chorvatsko, Rumunsko a It\u00e1lie.<\/strong><\/p><p class=\"p1\">Objedn\u00e1vki p\u0159es grape-empire.com nejsou v sou\u010dasn\u00e9 dob\u011b k dispozici pro doru\u010den\u00ed do Ma\u010farska ani do zem\u00ed neuveden\u00fdch v\u00fd\u0161e.<\/p><p class=\"p2\">Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo upravit seznam dostupn\u00fdch zem\u00ed pro doru\u010den\u00ed. Zem\u011b, kter\u00e9 jsou aktu\u00e1ln\u011b k dispozici pro doru\u010den\u00ed, se zobrazi b\u011bhem procesu objedn\u00e1vky.<\/p><h2><span class=\"s1\"><b>3. ROZHODN\u00c9 PR\u00c1VO A OCHRANA SPOT\u0158EBITELE<\/b><\/span><\/h2><p class=\"p2\">Tyto podm\u00ednky a smlouvy uzav\u0159en\u00e9 prost\u0159ednictv\u00edm webov\u00fdch str\u00e1nek se \u0159\u00edd\u00ed ma\u010farsk\u00fdm pr\u00e1vem, v\u010detn\u011b p\u0159\u00edslu\u0161n\u00fdch ma\u010farsk\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f a pr\u00e1vn\u00edch p\u0159edpis\u016f Evropsk\u00e9 unie v oblasti ochrany spot\u0159ebitele a elektronick\u00e9ho obchodu.<\/p><p class=\"p2\">Pokud je Z\u00e1kazn\u00edk spot\u0159ebitelem a m\u00e1 bydli\u0161t\u011b v jin\u00e9m \u010dlensk\u00e9m st\u00e1t\u011b Evropsk\u00e9 unie, volba ma\u010farsk\u00e9ho pr\u00e1va nezbav\u00ed Z\u00e1kazn\u00edka \u017e\u00e1dn\u00fdch povinn\u00fdch pr\u00e1v na ochranu spot\u0159ebitele, kter\u00e1 mu poskytuj\u00ed pr\u00e1vn\u00ed p\u0159edpisy zem\u011b jeho obvykl\u00e9ho pobytu.<\/p><p class=\"p2\">Nic v t\u011bchto Podm\u00ednk\u00e1ch nem\u011bn\u00ed ani nevylu\u010duje \u017e\u00e1dn\u00e1 povinn\u00e1 pr\u00e1va spot\u0159ebitel\u016f, kter\u00e1 nelze z\u00e1konem omezit nebo vylou\u010dit.<\/p><h2><span class=\"s1\"><b>4. JAZYK SMLOUVY<\/b><\/span><\/h2><p class=\"p2\">Prim\u00e1rn\u00edm a rozhodn\u00fdm jazykem t\u011bchto V\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednek je <span class=\"s1\"><b>Angli\u010dtina<\/b><\/span>.<\/p><p class=\"p2\">Webov\u00e1 str\u00e1nka a tyto Podm\u00ednky mohou b\u00fdt pro pohodl\u00ed z\u00e1kazn\u00edk\u016f k dispozici tak\u00e9 v jin\u00fdch jazyc\u00edch.<\/p><p class=\"p2\">V p\u0159\u00edpadech, kdy jsou poskytnuty p\u0159eklady a existuje nesrovnalost mezi anglickou verz\u00ed a p\u0159elo\u017eenou verz\u00ed, m\u00e1 pro \u00fa\u010dely v\u00fdkladu p\u0159ednost anglick\u00e1 verze, a to v rozsahu povolen\u00e9m platn\u00fdmi a z\u00e1vazn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy na ochranu spot\u0159ebitele.<\/p><h2><span class=\"s1\"><b>5. PRODUKTY<\/b><\/span><\/h2><p class=\"p2\">Hlavn\u00edmi produkty prod\u00e1van\u00fdmi prost\u0159ednictv\u00edm webov\u00e9 str\u00e1nky jsou \u017eiv\u00e9 sazenice r\u00e9vy vinn\u00e9.<\/p><p class=\"p2\">Z\u00e1kladn\u00ed vlastnosti, rozmanitost, cena a dal\u0161\u00ed relevantn\u00ed informace t\u00fdkaj\u00edc\u00ed se jednotliv\u00fdch produkt\u016f jsou zobrazeny na p\u0159\u00edslu\u0161n\u00e9 str\u00e1nce produktu.<\/p><p class=\"p2\">Proto\u017ee jsou rostliny \u017eiv\u00e9 produkty, jejich vzhled se m\u016f\u017ee p\u0159irozen\u011b li\u0161it v z\u00e1vislosti na ro\u010dn\u00edm obdob\u00ed, f\u00e1zi v\u00fdvoje, pov\u011btrnostn\u00edch podm\u00ednk\u00e1ch, skladov\u00e1n\u00ed a dal\u0161\u00edch biologick\u00fdch faktorech.<\/p><p class=\"p2\">Fotografie produkt\u016f maj\u00ed za c\u00edl reprezentovat p\u0159\u00edslu\u0161nou odr\u016fdu, ale mohou b\u00fdt pouze ilustrativn\u00ed. P\u0159irozen\u00e9 odchylky ve velikosti, barv\u011b, olist\u011bn\u00ed, v\u00fdvoji ko\u0159en\u016f a celkov\u00e9m vzhledu nutn\u011b nep\u0159edstavuj\u00ed vadu.<\/p><p class=\"p2\">Prod\u00e1vaj\u00edc\u00ed vynakl\u00e1d\u00e1 p\u0159im\u011b\u0159en\u00e9 \u00fasil\u00ed k zaji\u0161t\u011bn\u00ed toho, aby popisy produkt\u016f a fotografie byly p\u0159esn\u00e9 a aby dodan\u00e9 odr\u016fdy vinn\u00e9 r\u00e9vy odpov\u00eddaly objednan\u00fdm odr\u016fd\u00e1m.<\/p><h2><span class=\"s1\"><b>6. ZDRAV\u00cd RASTLIN A ROSTLINOPASN\u00c9 PASY<\/b><\/span><\/h2><p class=\"p2\">Tam, kde to vy\u017eaduj\u00ed p\u0159\u00edslu\u0161n\u00e9 pr\u00e1vn\u00ed p\u0159edpisy Evropsk\u00e9 unie t\u00fdkaj\u00edc\u00ed se zdrav\u00ed rostlin, jsou rostliny dod\u00e1van\u00e9 spole\u010dnost\u00ed Grape Empire opat\u0159eny p\u0159\u00edslu\u0161n\u00fdm <span class=\"s1\"><b>rostlinol\u00e9ka\u0159sk\u00fd pas<\/b><\/span> nebo jinou z\u00e1konem po\u017eadovanou identifika\u010dn\u00ed ochranu zdrav\u00ed rostlin.<\/p><p class=\"p2\">Z\u00e1kazn\u00edci musej\u00ed dodr\u017eovat ve\u0161ker\u00e9 rostlinol\u00e9ka\u0159sk\u00e9, p\u011bstitelsk\u00e9 nebo dovozn\u00ed po\u017eadavky platn\u00e9 v zemi, kam jsou rostliny dod\u00e1ny.<\/p><p class=\"p2\">Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee odm\u00edtnout nebo zru\u0161it objedn\u00e1vku, pokud platn\u00e9 rostlinol\u00e9ka\u0159sk\u00e9 p\u0159edpisy nebo jin\u00e1 pr\u00e1vn\u00ed omezen\u00ed br\u00e1n\u00ed v z\u00e1konn\u00e9m dod\u00e1n\u00ed rostlin do po\u017eadovan\u00e9ho m\u00edsta ur\u010den\u00ed.<\/p><h2><span class=\"s1\"><b>7. ZAD\u00c1N\u00cd OBJEDN\u00c1VKY<\/b><\/span><\/h2><p class=\"p2\">Z\u00e1kazn\u00edci mohou nakupovat produkty prost\u0159ednictv\u00edm webov\u00e9 str\u00e1nky bez vytvo\u0159en\u00ed registrovan\u00e9ho u\u017eivatelsk\u00e9ho \u00fa\u010dtu.<\/p><p class=\"p2\">Registrace je nepovinn\u00e1.<\/p><p class=\"p2\">Pro zad\u00e1n\u00ed objedn\u00e1vky z\u00e1kazn\u00edk:<\/p><p class=\"p2\">vybere po\u017eadovan\u00fd produkt (produkty) a mno\u017estv\u00ed;<\/p><p class=\"p2\">p\u0159id\u00e1 produkty do n\u00e1kupn\u00edho ko\u0161\u00edku;<\/p><p class=\"p2\">kontroluje obsah ko\u0161\u00edku;<\/p><p class=\"p2\">poskytne po\u017eadovan\u00e9 faktura\u010dn\u00ed a doru\u010dovac\u00ed \u00fadaje;<\/p><p class=\"p2\">vybere dostupn\u00fd zp\u016fsob dopravy a platby;<\/p><p class=\"p2\">zkontroluje podrobnosti objedn\u00e1vky; a<\/p><p class=\"p2\">ode\u0161le objedn\u00e1vku pomoc\u00ed tla\u010d\u00edtka, kter\u00e9 uv\u00e1d\u00ed, \u017ee objedn\u00e1vka je spojena s povinnost\u00ed platby.<\/p><p class=\"p2\">P\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky m\u00e1 z\u00e1kazn\u00edk mo\u017enost zkontrolovat a opravit chyby vznikl\u00e9 p\u0159i zad\u00e1v\u00e1n\u00ed dat.<\/p><p class=\"p2\">Z\u00e1kazn\u00edk odpov\u00edd\u00e1 za poskytnut\u00ed p\u0159esn\u00fdch a \u00fapln\u00fdch faktura\u010dn\u00edch, kontaktn\u00edch a doru\u010dovac\u00edch \u00fadaj\u016f.<\/p><p class=\"p2\">Prod\u00e1vaj\u00edc\u00ed neseodpov\u011bdnost za zpo\u017ed\u011bn\u00ed nebo dodate\u010dn\u00e9 n\u00e1klady vypl\u00fdvaj\u00edc\u00ed z nespr\u00e1vn\u00fdch nebo ne\u00fapln\u00fdch informac\u00ed poskytnut\u00fdch z\u00e1kazn\u00edkem.<\/p><h2><span class=\"s1\"><b>8. PO\u017dADAVKY NA MINIM\u00c1LN\u00cd OBJEDN\u00c1VKU<\/b><\/span><\/h2><p class=\"p2\">Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee uplatnit minim\u00e1ln\u00ed mno\u017estv\u00ed objedn\u00e1vki a\/nebo minim\u00e1ln\u00ed hodnotu objedn\u00e1vky.<\/p><p class=\"p2\">Jak\u00fdkoli platn\u00fd po\u017eadavek na minim\u00e1ln\u00ed hodnotu objedn\u00e1vky bude z\u0159eteln\u011b zobrazen na webov\u00fdch str\u00e1nk\u00e1ch nebo b\u011bhem procesu platby p\u0159edt\u00edm, ne\u017e z\u00e1kazn\u00edk objedn\u00e1vku zad\u00e1.<\/p><p class=\"p2\">Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee kdykoliv zm\u011bnit po\u017eadavky na minim\u00e1ln\u00ed v\u00fd\u0161i objedn\u00e1vky pro budouc\u00ed objedn\u00e1vky.<\/p><p class=\"p2\">Zm\u011bny se nedotknou ji\u017e odeslan\u00fdch a p\u0159ijat\u00fdch objedn\u00e1vek.<\/p><h2><span class=\"s1\"><b>9. UZAV\u0158EN\u00cd SMLOUVY<\/b><\/span><\/h2><p class=\"p2\">Odesl\u00e1n\u00edm objedn\u00e1vky z\u00e1kazn\u00edk \u010din\u00ed nab\u00eddku na n\u00e1kup vybran\u00fdch produkt\u016f.<\/p><p class=\"p2\">Po obdr\u017een\u00ed objedn\u00e1vky za\u0161le prod\u00e1vaj\u00edc\u00ed automatick\u00fd potvrzovac\u00ed e-mail o p\u0159ijet\u00ed objedn\u00e1vky.<\/p><p class=\"p2\">Automatick\u00e9 potvrzen\u00ed p\u0159ijet\u00ed nutn\u011b neznamen\u00e1 p\u0159ijet\u00ed objedn\u00e1vky.<\/p><p class=\"p2\">Smlouva je uzav\u0159ena v okam\u017eiku, kdy prod\u00e1vaj\u00edc\u00ed potvrd\u00ed p\u0159ijet\u00ed a\/lubo zpracov\u00e1n\u00ed objedn\u00e1vky.<\/p><p class=\"p2\">Pokud Z\u00e1kazn\u00edk neobdr\u017e\u00ed potvrzen\u00ed v p\u0159im\u011b\u0159en\u00e9 lh\u016ft\u011b, m\u011bl by kontaktovat Prod\u00e1vaj\u00edc\u00edho na adrese:<\/p><p class=\"p1\"><b>info@grape-empire.com<\/b><\/p><p class=\"p2\">Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee odm\u00edtnout nebo zru\u0161it objedn\u00e1vku, pokud nap\u0159\u00edklad:<\/p><p class=\"p2\">produkt je nedostupn\u00fd;<\/p><p class=\"p2\">doru\u010dovac\u00ed adresa je mimo podporovanou oblast doru\u010dov\u00e1n\u00ed;<\/p><p class=\"p2\">informace poskytnut\u00e9 z\u00e1kazn\u00edkem jsou ne\u00fapln\u00e9 nebo zjevn\u011b nespr\u00e1vn\u00e9;<\/p><p class=\"p2\">doru\u010den\u00ed nelze leg\u00e1ln\u011b prov\u00e9st;<\/p><p class=\"p2\">do\u0161lo k zjevn\u00e9 cenov\u00e9 nebo technick\u00e9 chyb\u011b; nebo<\/p><p class=\"p2\">existuj\u00ed p\u0159im\u011b\u0159en\u00e9 d\u016fkazy o podvodn\u00e9 nebo zneu\u017e\u00edvaj\u00edc\u00ed \u010dinnosti.<\/p><p class=\"p2\">Pokud prod\u00e1vaj\u00edc\u00ed objedn\u00e1vk\u0119 zru\u0161\u00ed, z\u00e1kazn\u00edk bude informov\u00e1n e-mailem.<\/p><h2><span class=\"s1\"><b>10. CENY<\/b><\/span><\/h2><p class=\"p1\">Ceny produkt\u016f zobrazen\u00e9 na webov\u00fdch str\u00e1nk\u00e1ch jsou uvedeny prim\u00e1rn\u011b v <strong>eura (EUR)<\/strong> nen\u00ed-li uvedeno jinak.<\/p><p class=\"p1\">Ceny zobrazen\u00e9 spot\u0159ebitel\u016fm zahrnuj\u00ed p\u0159\u00edslu\u0161n\u00e9 dan\u011b, pokud to vy\u017eaduje z\u00e1kon.<\/p><p class=\"p1\">N\u00e1klady na dod\u00e1n\u00ed nejsou zahrnuty v cen\u011b produktu, pokud nen\u00ed v\u00fdslovn\u011b uvedeno jinak.<\/p><p class=\"p1\">P\u0159\u00edslu\u0161n\u00fd poplatek za doru\u010den\u00ed se zobraz\u00ed p\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky.<\/p><p class=\"p1\">Kde je k dispozici platba na dob\u00edrku a p\u0159\u00edslu\u0161n\u00e1 doru\u010dovac\u00ed slu\u017eba vy\u017eaduje p\u0159evod m\u011bny, m\u016f\u017ee b\u00fdt \u010d\u00e1stka k \u00fahrad\u011b p\u0159i doru\u010den\u00ed vybr\u00e1na v EUR nebo v podporovan\u00e9 m\u00edstn\u00ed m\u011bn\u011b.<\/p><p class=\"p2\">Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo kdykoliv zm\u011bnit ceny. Zm\u011bny se net\u00fdkaj\u00ed objedn\u00e1vek ji\u017e p\u0159ijat\u00fdch prod\u00e1vaj\u00edc\u00edm.<\/p><h2><span class=\"s1\"><b>11. Z\u0158EJM\u00c9 CHYBY V CEN\u011a<\/b><\/span><\/h2><p class=\"p2\">Navzdory p\u0159im\u011b\u0159en\u00e9 p\u00e9\u010di se na webov\u00fdch str\u00e1nk\u00e1ch mohou v d\u016fsledku technick\u00fdch nebo administrativn\u00edch chyb ob\u010das objevit nespr\u00e1vn\u00e9 ceny.<\/p><p class=\"p2\">Pokud je cena o\u010dividn\u011b nespr\u00e1vn\u00e1, v\u010detn\u011b zjevn\u011b nerealistick\u00e9 ceny vypl\u00fdvaj\u00edc\u00ed z technick\u00e9 chyby, prod\u00e1vaj\u00edc\u00ed nen\u00ed povinen dodat produkt za chybnou cenu, pokud to p\u0159\u00edslu\u0161n\u00e9 pr\u00e1vn\u00ed p\u0159edpisy umo\u017e\u0148uj\u00ed.<\/p><p class=\"p2\">Prod\u00e1vaj\u00edc\u00ed informuje z\u00e1kazn\u00edka a nab\u00eddne mu mo\u017enost zakoupit produkt za spr\u00e1vnou cenu nebo zru\u0161it objedn\u00e1vku.<\/p><h2><span class=\"s1\"><b>12. PLATBA<\/b><\/span><\/h2><p class=\"p1\">Zp\u016fsoby platby dostupn\u00e9 z\u00e1kazn\u00edkovi z\u00e1vis\u00ed na zemi doru\u010den\u00ed.<\/p><p class=\"p2\">Pro objedn\u00e1v\u05e7\u05d5\u05ea doru\u010den\u00e9 do <span class=\"s1\"><b>Rumunsko, Chorvatsko, Slovensko a Slovinsko<\/b><\/span>, jsou k dispozici n\u00e1sleduj\u00edc\u00ed platebn\u00ed metody:<\/p><ul><li>platba kartou online; a<\/li><li>Dob\u00edrka.<\/li><\/ul><p class=\"p1\">Pro objedn\u00e1v\u05e7\u05d5\u05ea doru\u010den\u00e9 do <span class=\"s1\"><b>Rakousko a \u010cesk\u00e1 republika<\/b><\/span>, platba je k dispozici <span class=\"s1\"><b>v\u00fdhradn\u011b online platbou kartou<\/b><\/span>. Dob\u00edrka nen\u00ed pro doru\u010den\u00ed do t\u011bchto zem\u00ed k dispozici.<\/p><p class=\"p1\">V p\u0159\u00edpad\u011b zvolen\u00ed dob\u00edrky se platba prov\u00e1d\u00ed p\u0159i doru\u010den\u00ed z\u00e1silky. V z\u00e1vislosti na c\u00edlov\u00e9 zemi a slu\u017eb\u00e1ch dostupn\u00fdch u dopravce m\u016f\u017ee b\u00fdt dlu\u017en\u00e1 \u010d\u00e1stka vybr\u00e1na v eurech nebo v podporovan\u00e9 m\u00edstn\u00ed m\u011bn\u011b.<\/p><p class=\"p1\">Pro online platby kartou je platba zpracov\u00e1na prost\u0159ednictv\u00edm poskytovatele platebn\u00edch slu\u017eeb spr\u00edstupn\u011bn\u00e9ho b\u011bhem procesu objedn\u00e1vky.<\/p><p class=\"p4\">Zp\u016fsoby platby platn\u00e9 pro zvolenou doru\u010dovac\u00ed zemi z\u00e1kazn\u00edka se zobraz\u00ed b\u011bhem procesu objedn\u00e1vky p\u0159ed jej\u00edm odesl\u00e1n\u00edm.<\/p><h2><span class=\"s1\"><b>13. DOD\u00c1N\u00cd<\/b><\/span><\/h2><p class=\"p1\">Objedn\u00e1vky doru\u010duje spole\u010dnost GLS nebo, je-li to provozn\u011b nutn\u00e9, partner s\u00edt\u011b GLS.<\/p><p class=\"p2\">Doru\u010den\u00ed je aktu\u00e1ln\u011b dostupn\u00e9 pro:<\/p><ul><li>Rakousko<\/li><li>Chorvatsko<\/li><li>\u010cesk\u00e1 republika<\/li><li>Rumunsko<\/li><li>Slovensko<\/li><li>Slovinsko<\/li><\/ul><p class=\"p1\">Doru\u010den\u00ed do Ma\u010farska nebo do v\u00fd\u0161e neuveden\u00fdch zem\u00ed nen\u00ed prost\u0159ednictv\u00edm t\u011bchto webov\u00fdch str\u00e1nek aktu\u00e1ln\u011b k dispozici.<\/p><p class=\"p1\">Jakmile je objedn\u00e1vka p\u0159ed\u00e1na spole\u010dnosti GLS, odhadovan\u00e1 doba dod\u00e1n\u00ed je obvykle:<\/p><p class=\"p4\"><b>Rumunsko, Chorvatsko, Slovensko a Slovinsko: 1\u20132 pracovn\u00ed dny<\/b><\/p><p class=\"p4\"><b>Rakousko a \u010cesk\u00e1 republika: 2\u20133 pracovn\u00ed dny<\/b><\/p><p class=\"p1\">Doba dod\u00e1n\u00ed je orienta\u010dn\u00ed a nep\u0159edstavuje garantovan\u00fd term\u00edn dod\u00e1n\u00ed, pokud nen\u00ed v\u00fdslovn\u011b dohodnuto jinak.<\/p><p class=\"p1\">Prodejce nem\u016f\u017ee zaru\u010dit doru\u010den\u00ed v ur\u010ditou hodinu.<\/p><p class=\"p1\">Dod\u00e1n\u00ed m\u016f\u017ee b\u00fdt ovlivn\u011bno v\u00edkendy, st\u00e1tn\u00edmi sv\u00e1tky, pov\u011btrnostn\u00edmi podm\u00ednkami, sez\u00f3nn\u00ed popt\u00e1vkou, fytosanit\u00e1rn\u00edmi po\u017eadavky, dopravn\u00edmi komplikacemi a dal\u0161\u00edmi okolnostmi mimo p\u0159im\u011b\u0159enou kontrolu prod\u00e1vaj\u00edc\u00edho.<\/p><p class=\"p5\">Z\u00e1kazn\u00edk je zodpov\u011bdn\u00fd za poskytnut\u00ed adresy, na kterou lze z\u00e1silku p\u0159im\u011b\u0159en\u011b doru\u010dit, a za spolupr\u00e1ci s dopravcem p\u0159i p\u0159ijet\u00ed z\u00e1silky.<\/p><p class=\"p2\"><b>14. POPLATKY ZA DOPRAVU<\/b><\/p><p class=\"p1\">Standardn\u00ed poplatek za doru\u010den\u00ed je <span class=\"s1\"><b>17,10 \u20ac za objedn\u00e1vku<\/b><\/span> pro v\u0161echny aktu\u00e1ln\u011b podporovan\u00e9 c\u00edlov\u00e9 zem\u011b.<\/p><p class=\"p1\">P\u0159\u00edslu\u0161n\u00fd poplatek za doru\u010den\u00ed se z\u00e1kazn\u00edkovi zobraz\u00ed b\u011bhem pokladny p\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky.<\/p><p class=\"p1\">Nen\u00ed-li b\u011bhem propaga\u010dn\u00ed akce v\u00fdslovn\u011b uvedeno jinak, poplatek za doru\u010den\u00ed se vztahuje bez ohledu na zvolenou podporovanou c\u00edlovou zemi.<\/p><p class=\"p2\">Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee \u010das od \u010dasu nab\u00eddnout propaga\u010dn\u00ed nebo bezplatn\u00e9 doru\u010den\u00ed. Ka\u017ed\u00e1 takov\u00e1 nab\u00eddka a jej\u00ed p\u0159\u00edslu\u0161n\u00e9 podm\u00ednky budou z\u0159eteln\u011b zobrazeny na webov\u00fdch str\u00e1nk\u00e1ch.<\/p><h2><span class=\"s1\"><b>15. ZRU\u0160EN\u00cd P\u0158ED ODESL\u00c1N\u00cdM<\/b><\/span><\/h2><p class=\"p2\">Z\u00e1kazn\u00edci mohou po\u017e\u00e1dat o zru\u0161en\u00ed objedn\u00e1vky p\u0159edt\u00edm, ne\u017e byl bal\u00edk p\u0159ed\u00e1n spole\u010dnosti GLS k doru\u010den\u00ed.<\/p><p class=\"p2\">\u017d\u00e1dosti o zru\u0161en\u00ed je t\u0159eba zaslat co nejd\u0159\u00edve na adresu:<\/p><p class=\"p1\"><b>info@grape-empire.com<\/b><\/p><p class=\"p2\">Jakmile byl bal\u00edk p\u0159ed\u00e1n dopravci, b\u011b\u017en\u00e9 storno objedn\u00e1vky ji\u017e nemus\u00ed b\u00fdt opera\u010dn\u011b mo\u017en\u00e9.<\/p><p class=\"p2\">Toto ustanoven\u00ed <span class=\"s1\"><b>ne<\/b><\/span> omezovat jak\u00e9koli z\u00e1konn\u00e9 pr\u00e1vo na odstoupen\u00ed od smlouvy nebo jin\u00e9 povinn\u00e9 spot\u0159ebitelsk\u00e9 pr\u00e1vo.<\/p><h2><span class=\"s1\"><b>16. P\u0158\u00cdJEM \u017dIV\u00ddCH RASTLIN<\/b><\/span><\/h2><p class=\"p2\">Jeliko\u017e jsou produkty \u017eiv\u00e9 rostliny, z\u00e1kazn\u00edk\u016fm se doporu\u010duje, aby z\u00e1silku otev\u0159eli a zkontrolovali co nejd\u0159\u00edve po doru\u010den\u00ed, jakmile to bude rozumn\u011b mo\u017en\u00e9.<\/p><p class=\"p2\">Rostliny by m\u011bly b\u00fdt po doru\u010den\u00ed vybaleny z obalu a vhodn\u011b o\u0161et\u0159eny.<\/p><p class=\"p2\">Z\u00e1kazn\u00edci by se m\u011bli \u0159\u00eddit v\u0161emi pokyny pro p\u00e9\u010di nebo v\u00fdsadbu, kter\u00e9 jsou dod\u00e1v\u00e1ny s produkty nebo zve\u0159ejn\u011bny na webov\u00fdch str\u00e1nk\u00e1ch.<\/p><p class=\"p2\">P\u0159irozen\u00e9 sez\u00f3nn\u00ed vlastnosti \u2014 v\u010detn\u011b absence list\u016f b\u011bhem obdob\u00ed klidu, rozd\u00edl\u016f ve v\u00fdvoji v\u00fdhonk\u016f nebo jin\u00fdch b\u011b\u017en\u00fdch biologick\u00fdch odchylek \u2014 samy o sob\u011b neznamenaj\u00ed, \u017ee je rostlina vadn\u00e1 nebo mrtv\u00e1.<\/p><h2><span class=\"s1\"><b>17. PO\u0160KOZEN\u00cd P\u0158I P\u0158EPRAV\u011a A STAV P\u0158I P\u0158\u00cdJEZDU<\/b><\/span><\/h2><p class=\"p2\">Prodejce p\u0159ij\u00edm\u00e1 p\u0159im\u011b\u0159en\u00e1 opat\u0159en\u00ed k bezpe\u010dn\u00e9mu zabalen\u00ed \u017eiv\u00fdch rostlin pro p\u0159epravu.<\/p><p class=\"p2\">Pokud z\u00e1silka nebo rostlina doraz\u00ed viditeln\u011b po\u0161kozen\u00e1, zlomen\u00e1, siln\u011b dehydrovan\u00e1 nebo se jinak zd\u00e1, \u017ee utrp\u011bla po\u0161kozen\u00ed b\u011bhem p\u0159epravy, z\u00e1kazn\u00edk by m\u011bl kontaktovat:<\/p><p class=\"p1\"><b>info@grape-empire.com<\/b><\/p><p class=\"p2\">co nejd\u0159\u00edve a nejl\u00e9pe <span class=\"s1\"><b>do 24 hodin od doru\u010den\u00ed<\/b><\/span>.<\/p><p class=\"p2\">Z\u00e1kazn\u00edk je po\u017e\u00e1d\u00e1n, aby poskytl:<\/p><p class=\"p2\">\u010d\u00edslo objedn\u00e1vky;<\/p><p class=\"p2\">stru\u010dn\u00fd popis probl\u00e9mu;<\/p><p class=\"p2\">fotografie zasa\u017een\u00e9(-\u00fdch) rostliny(-in);<\/p><p class=\"p2\">fotografie obalu; a<\/p><p class=\"p2\">kde je to relevantn\u00ed, fotografie zn\u00e1zor\u0148uj\u00edc\u00ed po\u0161kozen\u00ed z\u00e1silky.<\/p><p class=\"p2\">Lh\u016fta 24 hodin pro ozn\u00e1men\u00ed m\u00e1 prod\u00e1vaj\u00edc\u00edmu umo\u017enit rychl\u00e9 a efektivn\u00ed pro\u0161et\u0159en\u00ed \u0161kody vznikl\u00e9 p\u0159i p\u0159eprav\u011b.<\/p><p class=\"p1\"><b>Neohl\u00e1\u0161en\u00ed probl\u00e9mu do 24 hodin nezbavuje spot\u0159ebitele \u017e\u00e1dn\u00fdch povinn\u00fdch z\u00e1konn\u00fdch pr\u00e1v vypl\u00fdvaj\u00edc\u00edch z platn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f.<\/b><\/p><p class=\"p2\">V p\u0159\u00edpad\u011b uzn\u00e1n\u00ed opr\u00e1vn\u011bn\u00e9 reklamace poskytne prod\u00e1vaj\u00edc\u00ed p\u0159im\u011b\u0159enou n\u00e1pravu v souladu s platn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy, kter\u00e1 m\u016f\u017ee v z\u00e1vislosti na okolnostech zahrnovat v\u00fdm\u011bnu zbo\u017e\u00ed, slevu z kupn\u00ed ceny nebo vr\u00e1cen\u00ed pen\u011bz.<\/p><h2><span class=\"s1\"><b>18. Z\u00c1KONN\u00c1 PR\u00c1VA SPOT\u0158EBITEL\u016e A VADN\u00c9 V\u00ddROBKY<\/b><\/span><\/h2><p class=\"p2\">Spot\u0159ebitel\u00e9 maj\u00ed n\u00e1rok na povinn\u00e9 z\u00e1konn\u00e9 opravn\u00e9 prost\u0159edky stanoven\u00e9 p\u0159\u00edslu\u0161n\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy Evropsk\u00e9 unie a vnitrost\u00e1tn\u00edmi pr\u00e1vn\u00edmi p\u0159edpisy na ochranu spot\u0159ebitele v p\u0159\u00edpad\u011b, \u017ee jsou v\u00fdrobky vadn\u00e9, po\u0161kozen\u00e9 nebo neodpov\u00eddaj\u00ed smlouv\u011b.<\/p><p class=\"p2\">Nic v t\u011bchto Podm\u00ednk\u00e1ch omezuj\u00edc\u00edm zp\u016fsobem nezasahuje do takov\u00fdch z\u00e1konn\u00fdch pr\u00e1v.<\/p><p class=\"p2\">Rostlina se nepova\u017euje za vadnou pouze proto, \u017ee se jej\u00ed vzhled po dod\u00e1n\u00ed v d\u016fsledku ro\u010dn\u00edho obdob\u00ed, klidov\u00e9ho stavu, podm\u00ednek v\u00fdsadby, po\u010das\u00ed, z\u00e1livky, p\u016fdn\u00edch podm\u00ednek, nespr\u00e1vn\u00e9ho skladov\u00e1n\u00ed nebo p\u011bstov\u00e1n\u00ed p\u0159irozen\u011b m\u011bn\u00ed.<\/p><p class=\"p2\">Reklamace t\u00fdkaj\u00edc\u00ed se nespr\u00e1vn\u00fdch odr\u016fd, produkt\u016f po\u0161kozen\u00fdch p\u0159ed nebo b\u011bhem doru\u010den\u00ed \u010di jin\u00e9 neshody budou vy\u0159\u00edzeny v souladu s platn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy na ochranu spot\u0159ebitele.<\/p><p class=\"p2\">Pravidla EU poskytuj\u00ed spot\u0159ebitel\u016fm z\u00e1konn\u00e9 n\u00e1roky v p\u0159\u00edpad\u011b zbo\u017e\u00ed, kter\u00e9 je vadn\u00e9 nebo neodpov\u00edd\u00e1 tomu, co bylo inzerov\u00e1no.\u00a0<\/p><h2><span class=\"s1\"><b>19. PR\u00c1VO NA ODSTOUPEN\u00cd OD SMLOUVY<\/b><\/span><\/h2><p class=\"p2\">Pokud m\u00e1 Z\u00e1kazn\u00edk postaven\u00ed spot\u0159ebitele podle platn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f, m\u00e1 Z\u00e1kazn\u00edk obecn\u011b pr\u00e1vo odstoupit od smlouvy uzav\u0159en\u00e9 na d\u00e1lku ve lh\u016ft\u011b <span class=\"s1\"><b>14 dn\u00ed<\/b><\/span>, ani\u017e by uvedl\/a d\u016fvod, leda\u017ee se uplatn\u00ed z\u00e1konn\u00e1 v\u00fdjimka.<\/p><p class=\"p2\">U zbo\u017e\u00ed za\u010d\u00edn\u00e1 lh\u016fta pro odstoupen\u00ed od smlouvy zpravidla ve chv\u00edli, kdy Z\u00e1kazn\u00edk nebo j\u00edm ur\u010den\u00e1 t\u0159et\u00ed osoba, kter\u00e1 nen\u00ed dopravcem, p\u0159evezme zbo\u017e\u00ed.\u00a0<\/p><p class=\"p2\">Z\u00e1kazn\u00edk m\u016f\u017ee prod\u00e1vaj\u00edc\u00edho informovat o odstoupen\u00ed od smlouvy zasl\u00e1n\u00edm jednozna\u010dn\u00e9ho prohl\u00e1\u0161en\u00ed na adresu:<\/p><p class=\"p1\"><b>info@grape-empire.com<\/b><\/p><p class=\"p2\">nebo pou\u017eit\u00edm jak\u00e9koli funkce elektronick\u00e9ho v\u00fdb\u011bru zp\u0159\u00edstupn\u011bn\u00e9 na webov\u00fdch str\u00e1nk\u00e1ch.<\/p><p class=\"p2\">Ozn\u00e1men\u00ed mus\u00ed b\u00fdt zasl\u00e1no p\u0159ed uplynut\u00edm p\u0159\u00edslu\u0161n\u00e9 lh\u016fty pro odstoupen\u00ed od smlouvy.<\/p><h3><span class=\"s1\"><b>19.1 V\u00fdjimky<\/b><\/span><\/h3><p class=\"p2\">Z\u00e1konn\u00e9 pr\u00e1vo na odstoupen\u00ed od smlouvy se nemus\u00ed vztahovat na okolnosti stanoven\u00e9 platn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy, v\u010detn\u011b ur\u010dit\u00fdch zbo\u017e\u00ed, kter\u00e1 podl\u00e9haj\u00ed rychl\u00e9 zk\u00e1ze nebo exspiraci.\u00a0<\/p><p class=\"p2\">Jeliko\u017e spole\u010dnost Grape Empire prod\u00e1v\u00e1 \u017eiv\u00e9 rostliny, pou\u017eitelnost konkr\u00e9tn\u00ed z\u00e1konn\u00e9 v\u00fdjimky m\u016f\u017ee z\u00e1viset na vlastnostech a stavu produktu a p\u0159\u00edslu\u0161n\u00fdch pr\u00e1vn\u00edch p\u0159edpisech.<\/p><p class=\"p2\">Nic v t\u011bchto Podm\u00ednk\u00e1ch nelze vykl\u00e1dat tak, \u017ee by to vylu\u010dovalo z\u00e1konn\u00e9 pr\u00e1vo na odstoupen\u00ed od smlouvy, pokud se takov\u00e9 pr\u00e1vo uplatn\u00ed.<\/p><h3><span class=\"s1\"><b>19.2 Vr\u00e1cen\u00ed zbo\u017e\u00ed po odstoupen\u00ed od smlouvy<\/b><\/span><\/h3><p class=\"p2\">Pokud z\u00e1kazn\u00edk platn\u011b uplatn\u00ed pr\u00e1vo na odstoupen\u00ed od smlouvy a je vy\u017eadov\u00e1no vr\u00e1cen\u00ed zbo\u017e\u00ed, mus\u00ed z\u00e1kazn\u00edk produkty vr\u00e1tit bez zbyte\u010dn\u00e9ho odkladu a nejpozd\u011bji do 14 dn\u016f od ozn\u00e1men\u00ed o odstoupen\u00ed od smlouvy prod\u00e1vaj\u00edc\u00edmu, pokud platn\u00e9 pr\u00e1vn\u00ed p\u0159edpisy nestanov\u00ed jinak.<\/p><p class=\"p2\">Pokud se prod\u00e1vaj\u00edc\u00ed nezav\u00e1\u017ee n\u00e9st n\u00e1klady, <span class=\"s1\"><b>P\u0159\u00edm\u00e9 n\u00e1klady na vr\u00e1cen\u00ed produkt\u016f nese z\u00e1kazn\u00edk.<\/b><\/span>, kde to z\u00e1kon umo\u017e\u0148uje. Spot\u0159ebitel\u00e9 mus\u00ed b\u00fdt o t\u00e9to podm\u00ednce informov\u00e1ni p\u0159ed n\u00e1kupem.\u00a0<\/p><p class=\"p2\">Produkty by m\u011bly b\u00fdt vhodn\u011b zabaleny pro zp\u011btnou p\u0159epravu.<\/p><p class=\"p2\">Z\u00e1silky vr\u00e1cen\u00e9 na dob\u00edrku nebudou p\u0159ijaty, pokud to nebylo p\u0159edem v\u00fdslovn\u011b dohodnuto.<\/p><h3><span class=\"s1\"><b>19.3 Vr\u00e1cen\u00ed pen\u011bz po odstoupen\u00ed od smlouvy<\/b><\/span><\/h3><p class=\"p2\">V p\u0159\u00edpad\u011b platn\u00e9ho odstoupen\u00ed od smlouvy prod\u00e1vaj\u00edc\u00ed vr\u00e1t\u00ed platby vy\u017eadovan\u00e9 p\u0159\u00edslu\u0161n\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy, v\u010detn\u011b n\u00e1klad\u016f na nejlevn\u011bj\u0161\u00ed standardn\u00ed zp\u016fsob dod\u00e1n\u00ed nab\u00edzen\u00fd prod\u00e1vaj\u00edc\u00edm, pokud to vy\u017eaduj\u00ed pr\u00e1vn\u00ed p\u0159edpisy.<\/p><p class=\"p2\">Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee zadr\u017eet vr\u00e1cen\u00ed pen\u011bz, dokud obdr\u017e\u00ed vr\u00e1cen\u00e9 zbo\u017e\u00ed nebo dokud z\u00e1kazn\u00edk neprok\u00e1\u017ee, \u017ee zbo\u017e\u00ed odeslal zp\u011bt, podle toho, co nastane d\u0159\u00edve, pokud to povoluj\u00ed p\u0159\u00edslu\u0161n\u00e9 pr\u00e1vn\u00ed p\u0159edpisy.<\/p><p class=\"p1\">Pokud byla p\u016fvodn\u00ed platba provedena online kartou, vr\u00e1cen\u00ed pen\u011bz bude, je-li to mo\u017en\u00e9, obecn\u011b zpracov\u00e1no p\u016fvodn\u00edm zp\u016fsobem platby.<\/p><p class=\"p2\">Pokud byla p\u016fvodn\u00ed platba provedena na dob\u00edrku, m\u016f\u017ee prod\u00e1vaj\u00edc\u00ed po\u017eadovat \u00fadaje o bankovn\u00edm \u00fa\u010dtu z\u00e1kazn\u00edka nebo jin\u00fd vhodn\u00fd zp\u016fsob pro vy\u0159\u00edzen\u00ed vr\u00e1cen\u00ed pen\u011bz.<\/p><h2><span class=\"s1\"><b>20. ODPOV\u011aDNOST Z\u00c1KAZN\u00cdKA PO DOD\u00c1N\u00cd<\/b><\/span><\/h2><p class=\"p2\">\u017div\u00e9 rostliny vy\u017eaduj\u00ed p\u0159im\u011b\u0159enou manipulaci a p\u00e9\u010di.<\/p><p class=\"p2\">Po doru\u010den\u00ed je z\u00e1kazn\u00edk zodpov\u011bdn\u00fd za zaji\u0161t\u011bn\u00ed vhodn\u00fdch podm\u00ednek pro rostliny, v\u010detn\u011b vhodn\u00e9ho skladov\u00e1n\u00ed, zal\u00e9v\u00e1n\u00ed, v\u00fdsadby a ochrany p\u0159ed nevhodn\u00fdmi teplotami nebo pov\u011btrnostn\u00edmi podm\u00ednkami.<\/p><p class=\"p2\">Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za zhor\u0161en\u00ed stavu zp\u016fsoben\u00e9 po doru\u010den\u00ed okolnostmi mimo kontrolu prod\u00e1vaj\u00edc\u00edho, v\u010detn\u011b:<\/p><p class=\"p2\">nevhodn\u00e1 v\u00fdsadba;<\/p><p class=\"p2\">nespr\u00e1vn\u00e9 zal\u00e9v\u00e1n\u00ed;<\/p><p class=\"p2\">mr\u00e1z nebo extr\u00e9mn\u00ed horko;<\/p><p class=\"p2\">nevhodn\u00e1 p\u016fda;<\/p><p class=\"p2\">fyzick\u00e9 po\u0161kozen\u00ed vznikl\u00e9 po dod\u00e1n\u00ed;<\/p><p class=\"p2\">nespr\u00e1vn\u00e9 skladov\u00e1n\u00ed;<\/p><p class=\"p2\">choroby rostlin nebo \u0161k\u016fdci zanesen\u00ed po dod\u00e1n\u00ed; nebo<\/p><p class=\"p2\">nedodr\u017een\u00ed p\u0159im\u011b\u0159en\u00fdch pokyn\u016f pro \u00fadr\u017ebu.<\/p><p class=\"p2\">Tato sekce nem\u00e1 vliv na z\u00e1konn\u00e1 pr\u00e1va Z\u00e1kazn\u00edka t\u00fdkaj\u00edc\u00ed se vad nebo neshod, kter\u00e9 existovaly v dob\u011b po\u017eadovan\u00e9 podle platn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f.<\/p><h2><span class=\"s1\"><b>21. REKLAMACE<\/b><\/span><\/h2><p class=\"p2\">Z\u00e1kazn\u00edci mohou pod\u00e1vat st\u00ed\u017enosti t\u00fdkaj\u00edc\u00ed se produkt\u016f, objedn\u00e1vek, doru\u010den\u00ed nebo slu\u017eeb prod\u00e1vaj\u00edc\u00edho e-mailem:<\/p><p class=\"p1\"><b>info@grape-empire.com<\/b><\/p><p class=\"p2\">nebo po\u0161tou:<\/p><p class=\"p1\"><b>Horv\u00e1th Bal\u00e1zs, OSV\u010c<\/b><b>\u2028<\/b><b>7000 S\u00e1rbog\u00e1rd, Tin\u00f3dy utca 156.<\/b><b>\u2028<\/b><b>Ma\u010farsko<\/b><\/p><p class=\"p2\">Z\u00e1kazn\u00edk by m\u011bl poskytnout dostate\u010dn\u00e9 informace k identifikaci objedn\u00e1vky a pro\u0161et\u0159en\u00ed reklamace.<\/p><p class=\"p2\">Prodejce pro\u0161et\u0159\u00ed st\u00ed\u017enosti spot\u0159ebitel\u016f a odpov\u00ed na n\u011b ve lh\u016ft\u00e1ch stanoven\u00fdch platn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy.<\/p><h2><span class=\"s1\"><b>22. MOCENSK\u00c9 \u0158E\u0160EN\u00cd SPOR\u016e SPOT\u0158EBITEL\u016e \/ \u0158E\u0160EN\u00cd SPOT\u0158EBITELSK\u00ddCH SPOR\u016e<\/b><\/span><\/h2><p class=\"p2\">Prodejce se sna\u017e\u00ed vy\u0159izovat st\u00ed\u017enosti p\u0159\u00edmo se z\u00e1kazn\u00edky, kdykoli je to mo\u017en\u00e9.<\/p><p class=\"p2\">Spot\u0159ebitel\u00e9 mohou m\u00edt tak\u00e9 pr\u00e1vo obr\u00e1tit se na p\u0159\u00edslu\u0161n\u00fd org\u00e1n pro ochranu spot\u0159ebitele, subjekt mimosoudn\u00edho \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f nebo soud ve sv\u00e9 zemi bydli\u0161t\u011b.<\/p><p class=\"p2\">Kde je to relevantn\u00ed, ma\u010far\u0161t\u00ed spot\u0159ebitel\u00e9 a spot\u0159ebitel\u00e9 opr\u00e1vn\u011bn\u00ed vyu\u017e\u00edvat ma\u010farsk\u00e9 mechanizmy alternativn\u00edho \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f se mohou obr\u00e1tit na p\u0159\u00edslu\u0161n\u00fd ma\u010farsk\u00fd subjekt sm\u00edr\u010d\u00edho \u0159\u00edzen\u00ed.<\/p><p class=\"p2\">Nic v t\u011bchto Podm\u00ednk\u00e1ch neomezuje pr\u00e1vo spot\u0159ebitele dom\u00e1hat se n\u00e1pravy u p\u0159\u00edslu\u0161n\u00e9ho org\u00e1nu nebo soudu podle platn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f.<\/p><h2><span class=\"s1\"><b>23. ODPOV\u011aDNOST<\/b><\/span><\/h2><p class=\"p2\">Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 za pln\u011bn\u00ed sv\u00fdch povinnost\u00ed v souladu se smlouvou a p\u0159\u00edslu\u0161n\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy.<\/p><p class=\"p2\">V maxim\u00e1ln\u00edm rozsahu povolen\u00e9m z\u00e1konem nenese prod\u00e1vaj\u00edc\u00ed odpov\u011bdnost za ztr\u00e1tu nebo \u0161kodu zp\u016fsobenou okolnostmi mimo jeho p\u0159im\u011b\u0159enou kontrolu.<\/p><p class=\"p2\">\u017d\u00e1dn\u00e9 ustanoven\u00ed t\u011bchto Podm\u00ednek nevylu\u010duje ani neomezuje odpov\u011bdnost v p\u0159\u00edpadech, kdy je takov\u00e9 vylou\u010den\u00ed nebo omezen\u00ed zak\u00e1z\u00e1no z\u00e1konem, v\u010detn\u011b odpov\u011bdnosti vypl\u00fdvaj\u00edc\u00ed z \u00famysln\u00e9ho poru\u0161en\u00ed povinnost\u00ed, hrub\u00e9 nedbalosti nebo \u00fajmy na \u017eivot\u011b, fyzick\u00e9 integrit\u011b nebo zdrav\u00ed, je-li to relevantn\u00ed.<\/p><h2><span class=\"s1\"><b>24. VY\u0160\u0160\u00cd MOC<\/b><\/span><\/h2><p class=\"p2\">Prod\u00e1vaj\u00edc\u00ed nenese odpov\u011bdnost za zpo\u017ed\u011bn\u00ed nebo nespln\u011bn\u00ed povinnost\u00ed zp\u016fsoben\u00e9 ud\u00e1lostmi mimo jeho p\u0159im\u011b\u0159enou kontrolu, v\u010detn\u011b, av\u0161ak bez omezen\u00ed na:<\/p><p class=\"p2\">extr\u00e9mn\u00ed po\u010das\u00ed;<\/p><p class=\"p2\">p\u0159\u00edrodn\u00ed katastrofy;<\/p><p class=\"p2\">dopravn\u00ed v\u00fdluka;<\/p><p class=\"p2\">epidemie;<\/p><p class=\"p2\">vl\u00e1dn\u00ed omezen\u00ed;<\/p><p class=\"p2\">uzav\u0159en\u00ed hranic;<\/p><p class=\"p2\">omezuj\u00edc\u00ed opat\u0159en\u00ed v oblasti ochrany rostlin;<\/p><p class=\"p2\">st\u00e1vky;<\/p><p class=\"p2\">v\u00fdpadky dopravc\u016f; nebo<\/p><p class=\"p2\">jin\u00e9 srovnateln\u00e9 okolnosti.<\/p><p class=\"p2\">Pokud takov\u00e1 ud\u00e1lost podstatn\u011b ovlivn\u00ed objedn\u00e1vku, vynalo\u017e\u00ed prod\u00e1vaj\u00edc\u00ed p\u0159im\u011b\u0159en\u00e9 \u00fasil\u00ed, aby z\u00e1kazn\u00edka informoval a na\u0161el vhodn\u00e9 \u0159e\u0161en\u00ed.<\/p><h2><span class=\"s1\"><b>25. DU\u0160EVN\u00cd VLASTNICTV\u00cd<\/b><\/span><\/h2><p class=\"p2\">Obsah webov\u00fdch str\u00e1nek, v\u010detn\u011b jejich text\u016f, grafiky, log, fotografi\u00ed, popis\u016f produkt\u016f, designov\u00fdch prvk\u016f a dal\u0161\u00edch materi\u00e1l\u016f, m\u016f\u017ee b\u00fdt chr\u00e1n\u011bn autorsk\u00fdm pr\u00e1vem, ochrannou zn\u00e1mkou nebo jin\u00fdmi pr\u00e1vy du\u0161evn\u00edho vlastnictv\u00ed.<\/p><p class=\"p2\">Nen\u00ed-li z\u00e1konem v\u00fdslovn\u011b povoleno jinak, nesm\u00ed b\u00fdt tyto materi\u00e1ly reprodukov\u00e1ny, \u0161\u00ed\u0159eny, komer\u010dn\u011b vyu\u017e\u00edv\u00e1ny ani jinak pou\u017e\u00edv\u00e1ny bez p\u0159edchoz\u00edho p\u00edsemn\u00e9ho souhlasu p\u0159\u00edslu\u0161n\u00e9ho dr\u017eitele pr\u00e1v.<\/p><p class=\"p2\">Pou\u017e\u00edv\u00e1n\u00ed webov\u00fdch str\u00e1nek pro b\u011b\u017en\u00e9 osobn\u00ed n\u00e1kupn\u00ed \u00fa\u010dely je povoleno.<\/p><h2><span class=\"s1\"><b>26. SOUKROM\u00cd A OSOBN\u00cd \u00daDAJE<\/b><\/span><\/h2><p class=\"p2\">Osobn\u00ed \u00fadaje shrom\u00e1\u017ed\u011bn\u00e9 v souvislosti s objedn\u00e1vkami a pou\u017e\u00edv\u00e1n\u00edm webov\u00fdch str\u00e1nek jsou zpracov\u00e1v\u00e1ny v souladu s dokumentem Grape Empire <span class=\"s1\"><b>Z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f<\/b><\/span>.<\/p><p class=\"p2\">Z\u00e1kazn\u00edci by si m\u011bli p\u0159ed zased\u00e1n\u00edm objedn\u00e1vky p\u0159e\u010d\u00edst Z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f.<\/p><h2><span class=\"s1\"><b>27. ZM\u011aNY T\u011aCHTO PODM\u00cdNEK<\/b><\/span><\/h2><p class=\"p2\">Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee tyto obchodn\u00ed podm\u00ednky \u010das od \u010dasu m\u011bnit, mimo jin\u00e9 v p\u0159\u00edpadech, kdy je to nutn\u00e9 v d\u016fsledku zm\u011bn na webov\u00fdch str\u00e1nk\u00e1ch, zp\u016fsobu doru\u010den\u00ed, obchodn\u00edch operac\u00ed nebo platn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f.<\/p><p class=\"p2\">Verze platn\u00e1 pro objedn\u00e1vku je verze platn\u00e1 v okam\u017eiku, kdy Z\u00e1kazn\u00edk ode\u0161le objedn\u00e1vku.<\/p><p class=\"p2\">Zm\u011bny t\u011bchto podm\u00ednek nemaj\u00ed zp\u011btnou platnost v\u016f\u010di ji\u017e uzav\u0159en\u00fdm smlouv\u00e1m, pokud to nevy\u017eaduje z\u00e1kon nebo pokud se na tom z\u00e1kazn\u00edk nevyj\u00e1d\u0159il souhlasn\u011b.<\/p><h2><span class=\"s1\"><b>28. ODD\u011aLITELNOST<\/b><\/span><\/h2><p class=\"p2\">Pokud se n\u011bkter\u00e9 ustanoven\u00ed t\u011bchto Podm\u00ednek uk\u00e1\u017ee jako neplatn\u00e9, protipr\u00e1vn\u00ed nebo nevymahateln\u00e9, zb\u00fdvaj\u00edc\u00ed ustanoven\u00ed z\u016fst\u00e1vaj\u00ed v platnosti v rozsahu povolen\u00e9m z\u00e1konem.<\/p><p class=\"p2\">Neplatn\u00e9 ustanoven\u00ed bude vylo\u017eeno nebo nahrazeno, je-li to mo\u017en\u00e9, zp\u016fsobem, kter\u00fd co nejv\u00edce vystihuje jeho z\u00e1konn\u00fd \u00fa\u010del.<\/p><h2><span class=\"s1\"><b>29. KONTAKT<\/b><\/span><\/h2><p class=\"p2\">V p\u0159\u00edpad\u011b dotaz\u016f t\u00fdkaj\u00edc\u00edch se t\u011bchto V\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednek, objedn\u00e1vek, reklamac\u00ed, vr\u00e1cen\u00ed zbo\u017e\u00ed nebo spot\u0159ebitelsk\u00fdch pr\u00e1v n\u00e1s pros\u00edm kontaktujte:<\/p><p class=\"p2\"><b>Hroznov\u00e9 imp\u00e9rium<\/b><br \/><span class=\"s1\"><b>Horv\u00e1th Bal\u00e1zs, OSV\u010c<\/b><\/span><br \/>7000 S\u00e1rbog\u00e1rd, Tin\u00f3dy utca 156.<br \/>Ma\u010farsko<\/p><p class=\"p2\"><b>E-mail:<\/b> info@grape-empire.com<\/p><p class=\"p1\"><b>Webov\u00e9 str\u00e1nky:<\/b><span class=\"s2\"> grape-empire.com<\/span><\/p><p class=\"p3\"><b>Datum \u00fa\u010dinnosti: 12. srpna 2026<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>TERMS AND CONDITIONS Effective date: 12 August 2026 These Terms and Conditions (\u201cTerms\u201d) govern purchases made through the Grape Empire online store available at grape-empire.com (the \u201cWebsite\u201d). By placing an order through the Website, the Customer acknowledges that they have read and accepted these Terms and Conditions. 1. SERVICE PROVIDER The operator and seller of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-592","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"_links":{"self":[{"href":"https:\/\/grape-empire.com\/cs\/wp-json\/wp\/v2\/pages\/592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grape-empire.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grape-empire.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grape-empire.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grape-empire.com\/cs\/wp-json\/wp\/v2\/comments?post=592"}],"version-history":[{"count":29,"href":"https:\/\/grape-empire.com\/cs\/wp-json\/wp\/v2\/pages\/592\/revisions"}],"predecessor-version":[{"id":7607,"href":"https:\/\/grape-empire.com\/cs\/wp-json\/wp\/v2\/pages\/592\/revisions\/7607"}],"wp:attachment":[{"href":"https:\/\/grape-empire.com\/cs\/wp-json\/wp\/v2\/media?parent=592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}